Privacy Policy

Last updated: July 29, 2025

1. Introduction

SoundBridge ("we," "our," or "us") operated by Fabio Maraschi is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

2. Information We Collect

2.1 Personal Information

When you create an account and use SoundBridge, we collect:

Name and email address
Organization name and settings
Transmitter configuration and streaming preferences
Audio streams processed in real-time (not stored)
Subscription and billing information

2.2 Streaming & Translation Data

During active streaming sessions, we process:

Live audio for speech recognition and translation
Language preferences and output configurations
Listener connection data and session metrics
Translation output text and audio

2.3 Usage Data

We automatically collect information about how you use the app:

App usage patterns and feature interactions
Device information (type, operating system, unique identifiers)
Log data (IP address, access times, pages viewed)
Performance and crash data

2.4 Content Data

We process content you provide for AI analysis:

URLs of YouTube videos, podcasts, and articles
Text content you input for analysis
Generated content and your modifications
Feedback and preferences

3. How We Use Your Information

We use your information to:

Provide and maintain our services
Generate AI-powered content and recommendations
Analyze and optimize your professional profiles
Process payments and manage subscriptions
Send service-related communications
Improve our app and develop new features
Ensure security and prevent fraud
Comply with legal obligations

4. Information Sharing and Disclosure

4.1 Translation & AI Services

We share certain data with service providers to deliver our core features:

ElevenLabs: For real-time speech-to-speech translation, voice synthesis, AI dubbing, and transcription (Scribe API)
AWS: For secure cloud infrastructure, WebSocket streaming, and media processing

These providers process your content according to their privacy policies and our data processing agreements.

4.2 Streaming Infrastructure

Audio streams are processed in real-time through our secure WebSocket infrastructure. Streams are not recorded or stored unless explicitly configured by the organization administrator.

4.3 Service Providers

We may share information with trusted service providers who assist us in:

Payment processing and billing
Cloud hosting and data storage
Analytics and app performance monitoring
Customer support services

4.4 Legal Requirements

We may disclose your information if required by law, court order, or to protect our rights, property, or safety, or that of our users or others.

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication measures
Secure data centers and cloud infrastructure

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

Account data: Until you delete your account
Content and usage data: Up to 3 years after account deletion
Billing records: As required by law (typically 7 years)
Analytics data: Aggregated and anonymized indefinitely

7. Your Rights and Choices

Depending on your location, you may have the following rights:

Access: Request a copy of your personal information
Correction: Update or correct inaccurate information
Deletion: Request deletion of your personal information
Portability: Receive your data in a portable format
Objection: Object to certain processing activities
Restriction: Request limitation of processing

To exercise these rights, contact us at support@rork.com.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Children's Privacy

SoundBridge is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, sell, or disclose, and the right to delete personal information.

11. European Privacy Rights

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the rights mentioned in Section 7 above.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy in the app and updating the "Last updated" date. Your continued use of the app after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: admin@fjm.app
Website: https://fjm.app